FAQs

Each person that comes to Pine Valley Community Village will have a fully electric bed, night stand, dresser and closet. Additional items may be brought in to make the room more personalized (i.e. chair/recliner, T.V., DVD player, pictures, radio, afghans and other personal mementos). Furthermore, people should bring approximately five days worth of clothes, which can be washed at Pine Valley for no extra charge. Pine Valley does provide linens, toiletries, snacks/beverages and other like items. Please call Social Services with questions.

When a person is admitted to Pine Valley, his or her primary physician in the community will generally follow the person here at Pine Valley. We keep in close contact with the physician on any changes in condition or medication needs, but doctors do not round in nursing facilities on a daily basis.

Physicians are required to see their residents in the nursing facility at least once a quarter. Some doctors come to Pine Valley Community Village and others require that the resident go to the clinic office. If it is difficult for the resident or a family member to get to the clinic, it may make sense to choose a physician who makes visits at the nursing facility. The best way to find this out is to ask the physician or his or her nurse.

Pine Valley Community Village accepts Medicare, Medicaid, Inclusa, Gunderson Lutheran Senior Preferred, U-Care, most Medicare supplements and most long term care insurance.

Medicare offers a maximum of 100 days of coverage in a skilled nursing facility, but it does not guarantee 100 days of coverage. In order for Medicare to cover, a person has to have a 3-day stay (3 consecutive nights) in a hospital and be admitted to a nursing facility for the same reason they were hospitalized. Once admitted, a person must require skilled nursing or therapy on a daily basis. “Skilled nursing” is defined by Medicare, which has very strict guidelines. In therapy, a person must be making gains to be covered. Once a person plateaus or reaches goals, he or she is typically cut from Medicare.
Our goal is to maximize your coverage, but also to operate in an ethical manner consistent with our mission. Our team of professionals meets twice a week to discuss all the residents currently being covered under Medicare. We communicate with you if Medicare coverage is nearing its completion. On average, most residents are covered for about 2 to 4 weeks, but this varies depending on a person’s diagnosis and progress.

During the day shift one C.N.A. is available for approximately every 7 residents, evening shift one C.N.A. for every 9 residents and night shift one C.N.A. for every 12 residents. Nursing staff’s approximately one nurse for every 11 residents during the day, one nurse for every 15 during the evening shift and one for every 45 during the night shift.

Pine Valley Community Village offers Physical, Occupational, and Speech Therapy from an incredible, community renowned team of professionals. Therapy is available 6 days a week, but how often someone receives it is largely due to how much is ordered by the physician and how much a person can tolerate. This depends on the resident themselves, their reason for admission, and perhaps other health concerns.

Visiting hours are determined by the resident-there are no set visiting hours. Our front entrance locks in the evening, but there is a doorbell, and once identified, a family member or friend would be allowed into the facility.

Smoking (including E-cigarettes) is not allowed anywhere on Pine Valley’s campus/grounds.

An advance directive describes, in writing, your choices about the treatments you want or do not want or about how health care decisions should be made for you if you become incapacitated and cannot express your wishes. Anyone who is of sound mind and age 18 or older may complete these forms. Wisconsin laws created two forms of advance directives for health care – the living will and the power of attorney for health care. A living will (Declaration to Physicians) allows you to select the kind of life-sustaining care you would want if injury or illness leaves you in a terminal condition (dying) or a persistent vegetative state with no hope of recovery. With a health care power of attorney, you appoint someone to be your “agent” to make all health care decisions – not just that involving life support – for you if you lose the ability to make decisions for yourself. For more information on the power of attorney for health care and living will you can visit the Department of Wisconsin Health Services web site at:
http://www.dhs.wisconsin.gov/publications/p6/p62025.pdf

Otherwise if you have specific questions and need assistance completing an advanced directive contact Pine Valley Community Village and ask for the Social Services Department and they would be happy to assist you.